For ages 21+

cricketbet Responsible Gaming
Your safety is our commitment

cricketbet believes that healthy entertainment means controlled and responsible gaming. Use our tools and support to enjoy a fun experience.

Our position

Gaming should never become a problem

cricketbet believes that online gaming is a form of entertainment — it should never be a source of financial hardship or mental stress. We are committed to creating an environment for players in Bangladesh where every decision can be made with full awareness.

Responsible gaming means keeping your time and money under control, knowing your limits, and seeking help when needed. The various protection tools available on our platform will help you maintain that control.

Remember — our 24/7 Bengali live chat support is by your side in any situation. If gaming ever becomes a source of stress rather than enjoyment, take action yourself or contact us.

21+
Age restrictions

cricketbet is for players aged 21 and above only. Opening an account for anyone underage is strictly prohibited. We follow strict rules on age verification.

Need support?

If you feel gaming is getting out of control, talk to us today. Our 24/7 live chat support is always available in Bengali.

Email: [email protected]

Protection tools

Your gaming control is in your hands

cricketbet provides several effective tools to help you maintain healthy gaming habits.

Set deposit limits

Set a daily, weekly, or monthly deposit limit. Once a limit is active, it cannot be increased before the set period ends, but lowering it takes effect immediately. Minimum deposit is ৳500.

Time-Out

Take a voluntary break from 24 hours up to 30 days. During this time your account will be temporarily suspended and you will not be able to log in.

Self-Exclusion

Use the long-term self-exclusion option — for 3 months, 6 months, 1 year, or permanently. After a permanent self-exclusion, it is not possible to reactivate your account.

Age verification

We verify the age of every user at registration. Players under 21 are not allowed to create an account, and if verification fails at a later stage, the account is closed.

Gaming history review

View your gaming log, deposit, and withdrawal history at any time. Analyze your own patterns and adjust your limits if needed.

24/7 support service

Our Bengali live chat support team is available around the clock for any questions or guidance related to responsible gaming.

Warning signs

Recognize the warning signs

If any of the following signs apply to you, it may be important to take a break or seek support.

  • You are betting more to try to recover money you have lost
  • You are hiding your gaming activity from family or friends
  • You are trying to stop gaming but cannot
  • You are using money set aside for essential expenses (food, rent) to play
  • Gaming is causing problems at work, in your studies, or in your relationships
  • You are turning to gaming to relieve stress or anxiety
  • You feel restless or irritable when you are not gaming
Healthy gaming tips

Build healthy habits

Responsible gaming can be maintained by following a few simple habits.

  • See gaming as entertainment — not a source of income
  • Set a fixed budget in advance and stick to it
  • Set a time limit and use an alarm
  • Never play when you are tired or emotional
  • Do not try to chase losses
  • Take regular breaks and take part in other leisure activities
  • Use our deposit limit or time-out tools when needed
Our commitment

How cricketbet keeps you safe

We do not simply follow rules — we genuinely believe that responsible gaming is the foundation of a long and happy relationship. See the steps of our commitment below.

1

Identity verification and age confirmation

Every user's age is verified at registration. Players under 21 are not given access under any circumstances.

2

Secure and encrypted transactions

All your financial information is kept secure through SSL encryption. Transact safely via bKash, Nagad, and Rocket.

3

Enforcement of self-set limits

Once a deposit limit or self-exclusion is activated, it takes effect immediately and cannot be relaxed before the set period ends.

4

Responsible advertising policy

We never advertise targeting minors. All our promotional activity is fair and transparent.

5

Immediate support in a crisis

Contact us via 24/7 live chat or email for any gaming-related problem.

Play with enjoyment,
play with responsibility

Enjoy a range of games at cricketbet — set limits, take breaks, and play with a happy mind. See the FAQ to learn more or get direct support.

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FAQ

Questions and answers about responsible gaming

Find answers to the most frequently asked questions about cricketbet's responsible gaming policy here.

After logging into your account, go to the "Account Settings" section and click on the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it takes effect after a set period. Contact us via live chat if you need assistance.

When you activate self-exclusion, access to your account will be blocked for a set period (3 months, 6 months, 1 year, or permanently). During this time, logging in, making deposits, or playing games will be completely prohibited. After a permanent self-exclusion, it is not possible to reactivate your account. Contact our live chat to activate self-exclusion.

A time-out is a short-term option — from 24 hours up to 30 days. Once this period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term and can be permanent — making it a more effective step for overcoming gaming addiction.

No, absolutely not. cricketbet is for players aged 21 and above only. Age is verified at registration, and if an underage account is found, it is immediately closed and any deposited funds are returned.

Contact cricketbet's 24/7 Bengali live chat — our trained support team will help you activate self-exclusion, set limits, or enable other protective measures. You can also reach us by email: [email protected]

Start by helping them talk about the issue with compassion. You can contact cricketbet's live chat to learn about the process of setting limits or activating self-exclusion on their account. For professional support, consulting a mental health specialist is the most effective step.

A wagering requirement is the number of times you must bet the total bonus amount before you can withdraw it. For example, cricketbet's welcome bonus carries a 25x wagering requirement — meaning if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before that bonus becomes withdrawable. Always read the bonus terms and conditions first to ensure responsible gaming.